Frequently Asked Questions
Everything you need to know about shopping with Diamond fashion.
What is the Diamond quality guarantee?
Every garment at Diamond is crafted using premium fabrics and undergoes a rigorous three-stage quality check to ensure you receive only the finest luxury apparel.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Returns are free for domestic orders, and refunds are processed within 5-7 business days.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order in real-time?
Yes. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your shipment's progress until it reaches your door.